Category Archives: News

Our new Waterwood tower is complete (actually finished a few days ago, be we were waiting on CPS for power) and we are serving customers in the Waterwood and surrounding areas. There is a waiting list, so please call to … Continue reading →

We have fielded literally hundreds of calls from people needing service in Waterwood and we have heard your call! We have procured a tower site and will begin construction of a local access tower for Waterwood starting this week. Estimated … Continue reading →

As part of our ongoing plan for growth and customer service, we have completed the build of our downtown San Antonio POP and have tripled our upstream bandwidth! We are now beaming our internet signal to the tallest building in … Continue reading →

Just a few minutes ago we lost most of our connection to the internet for a few minutes. It has recovered. We are investigating the cause. Our equipment was completely functional during the episode, so we are certain it happend … Continue reading →

We have just brought another repeater online to the West of  I37 just North of Loop 1604. This has expanded our coverage to the West by about 7 miles. Check out the new coverage map to see if you are … Continue reading →

A construction crew damaged the fiber connecting our main tower to the Internet at about 1:44  AM early this morning. A repair crew was dispatched and service was restored at 1:59. We apologize for the inconvenience! As part of our … Continue reading →

Fat fingers at our upstream provider were to blame. The network is back to normal.

Ouch, we have experienced our first outage. Our upstream provider is working on it as we speak.  We have been down about 40 minutes.

We have provisioned our new email service for our customers. Each residential account includes one free email address of the form ‘firstname.lastname@alamobroadband.com’. Notes: It is a very full featured system, with email, calendaring and much more. Each mailbox has 5 … Continue reading →

As part of our commitment to excellent service, we monitor our network continuously, looking for ways to improve it. Today, at approximately 9:25 Tower Two was taken offline while an improved antenna was installed. Total time out of service was … Continue reading →