Network status
This page covers outages that affect multiple customers at once — a tower, a fiber segment, an equipment site. If your own connection is down but this page shows all clear, it’s almost always something local to your account: call 210-587-7201 or 888-758-5986 (24/7) and we’ll look at it directly.
Current and recent incidents
All systems operational — no broad outages reported.
Past incidents
- Major outage Wireless service outage — south San Antonio and Elmendorf – resolved · Some wireless customers on the south side of San Antonio and in the Elmendorf area
- Major outage Wireless service outage — far south San Antonio, Von Ormy and Poteet – resolved · Some wireless customers on the far south side of San Antonio and in the Von Ormy and Poteet areas
- Major outage Wireless service outage — rural areas around Floresville and Elmendorf – resolved · Wireless customers in rural areas around Floresville and Elmendorf
- Major outage Fiber service outage — Sandy Oaks (Waterwood) area near Elmendorf – resolved · Sandy Oaks (Waterwood) area near Elmendorf